The South East Regional Health Authority (SERHA) has launched its Electronic Food Handlers E-Card/E-Permit through the IDPro Identity Management System, effective Monday, June 15, 2026.
The initiative provides applicants with faster and more convenient access to their permits through a fully digital process, eliminating the need to visit health departments to collect printed Food Handlers’ Permit cards.
The system, designed by SERHA’s ICT Department is the first of its kind to be implemented across the Regional Health Authorities. The transition from physical cards to digital permits is projected to save the Region approximately J$16.8 million.
Applicants in Kingston and St. Andrew, St. Catherine, and St. Thomas whose permits have been approved by the Medical Officer of Health will have immediate access to their electronic permits. Users can view, download, and save a PDF copy of their permit on their electronic devices.
Persons are encouraged to provide a valid email address when applying to facilitate delivery of their electronic permit. Those without an email address can access their permit through the SERHA Permit Verification Portal by entering their name, date of birth, permit number, or application number.
SERHA remains committed to leveraging technology to improve efficiency, accessibility, and customer satisfaction.